Buy & sell withtotal confidence
Ethiopia's safest marketplace. Your money is held in escrow until you're completely satisfied.
Transactions completed
Escrow success rate
Active users
Three steps to trade safely
Every transaction on Bilu Store follows the same secure escrow flow — whether you're buying a coffee set or selling electronics.
Find & Choose
Browse thousands of listings from verified sellers across Ethiopia. Every seller is identity-checked through Fayda ID.
Pay into Escrow
Your money goes into a secure escrow account — not to the seller. It stays locked until you confirm satisfaction.
Confirm & Release
Received what you ordered? Approve the release. Not happy? Open a dispute. Our team resolves issues within hours.
Built for Ethiopian traders
Every feature exists to make buying and selling safer, faster, and more trustworthy.
Escrow Protection
No transaction happens without escrow protection. Your money is held until you confirm you're satisfied.
Verified Sellers
Every seller verifies their identity through Ethiopia's national digital ID system. No anonymous accounts.
Real-time Chat
Communicate directly with sellers through our secure in-app messaging. All messages are encrypted end-to-end.
Fayda ID Verification
Every seller verifies their identity through Ethiopia's Fayda national digital ID system.
Fast Resolution
Average resolution time: 4.2 hours. Our team works in Amharic and English, available 7 days a week.
Ethiopia-First Design
Amharic-first interface, optimized for older Android devices, and designed for variable connectivity.
Real stories from real traders
Buyers and sellers across Ethiopia trade with confidence every day.
“I sold my laptop and received payment the same day the buyer confirmed. The escrow gave me total confidence I'd actually get paid.”
“Ordered a traditional coffee set from Addis. The item was exactly as described. Escrow meant I could buy with zero stress.”
“Both bought and sold on Bilu Store. The process is smooth, and knowing my money is protected makes all the difference.”
Everything you need to know
Quick answers to the questions we hear most often.
When you buy something on Bilu Store, your payment goes into a neutral escrow account — not directly to the seller. The seller only receives the money after you confirm you received the item and are satisfied.
Absolutely. Your funds are held in a secure escrow account managed by Bilu Store. They're only released when you confirm satisfaction with your purchase. If there's any issue, you can open a dispute.
Typical transactions complete within 2-3 days including delivery. Once you confirm receipt, the seller receives payment within 24 hours. Dispute resolution averages 4.2 hours.
If a seller fails to deliver within the agreed timeframe, you can open a dispute directly in the app. Our team reviews the case and issues a full refund within 24 hours.
We use Ethiopia's Fayda national digital ID system. Simply follow the prompts in the app to scan your ID and verify your identity. The process takes just a few minutes.
Bilu Store charges a small escrow service fee on each transaction. The fee varies by category but is always shown before you confirm payment — no hidden costs. Listing items is free.
Ready to trade safely?
Join 45,000+ Ethiopians buying and selling with confidence.
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